“Relationships are everything.” My grandfather has told me this thousands of times, ever since I first understood what it meant to be personable. When it comes to doing business, my grandfather has bestowed in me valuable lessons about how two people should conduct themselves and find success in what they are trying to achieve. Whether it is a formal meeting behind a desk, or a lunch meeting on a Friday, the way you present and handle yourself is everything. My grandfather, who is now in his 90’s spent his whole life since he was 16 doing business with others and building great relationships on top of it.
Being 22 & fresh out of college, there is nothing I appreciate more than wisdom from a man who has seen life from not only a different generation's perspective, but also from a different world. He was born and raised in Vienna, Austria until he and his family immigrated the United States - but not before living through the Nazi invasion. While his family was not Jewish by religion, they were by blood, which prevented my grandfather from ever graduating from high school. Starting at age 15, he worked at a service station until one day the owner told him that he was taking a job elsewhere & gave my grandfather full responsibility for operating the station. Even at such a young age, my grandfather took over the service station, and managed it until he came over to the United States in 1939, when he began working at a lamp factory in Cleveland.
This was only the next opportunity for my grandfather, and while working at the factory in his new land, he began to learn English - and even found love. Only two weeks later, fate led him to my grandmother. A short time after that, he enlisted in the U.S. army and became a member of a mysterious, elite team that was so secretive in its mission, it was known only as PO Box 1142. My grandfather's team was responsible for listening in on conversations of German Prisoners of War who were stationed there. No one else knew what PO Box 1142 did - it was all highly confidential because the work was very important to the war effort.
After leaving the army, my grandfather worked for the Motch & Merryweather Machinery Company and then left to join Pesco Products, a division of Borg Warner Corporation as a Senior Buyer. Ultimately, Picker X Ray asked him to provide non-magnetic stainless steel tools for the MRI. He and a German business acquaintance went into business together and became the sole importers of such products; 2 years later, his partner developed the only titanium tool line available, and they successfully sold that product for 15 years.
My grandfather’s valuable knowledge and wisdom that he shares with me to this day helps me strive for great relationships with everyone that I do business with now and in the future. I owe much of my personal and professional demeanor to my grandparents and one day I will be able to pass that along to my own children. I personally believe you cannot do good business without showing others your own commitment to and strong belief in what you are selling. Even today my grandfather takes me with him when he meets with different people, just to prove how right his statement is. Relationships in business may start with a simple handshake but end with a partnership for years to come.